Our Team

Passionate ● Professional ● Proven


Miranda Kessler – Senior Sales & General Manager

Miranda Kessler Headshot

Miranda is a dynamic professional who has made a significant impact during her years of dedicated service for Crystal and the Heirloom thanks to her relentless drive to learn and grow. With a degree in Tourism, Convention, and Event Management, her educational background provided her with a strong foundation for the intricacies of event planning and management which led her to a career path that has continued to shape her deep-rooted passion for the hospitality industry.

In her role, Miranda is dedicated to transforming her clients' lives through events by creating unforgettable memories. She understands that it's not just about the clients; it's about the lasting impact an event has on their guests. The memories created at The Heirloom are cherished and revisited with each gathering, ensuring that her clients and their guests continue to reminisce and relive the special moments.

Miranda's most memorable events are not defined by a single occasion but by the relationships she builds with her clients, the interactions she has with guests, and her creative problem-solving abilities. It's the collective experience and the personal touch she adds to every event that make them truly remarkable.

 

Brae Gillis – Sales & Events Manager

DRAFT_ Brae Gillis 1With a Bachelor's degree in Hospitality Management, Brae's educational background underscores her commitment to excellence in event planning. With a passion for weddings and a knack for crafting unforgettable experiences, Brae is driven by the opportunity to be a part of life's most cherished moments. Thanks to a love for bringing joy to others, her dedication to creativity and meticulous attention to detail shine through in every event she plans. 

Brae's belief in the transformative power of events is evident in her approach; she strives not only to coordinate logistics but also to curate moments of joy, connection, and inspiration for her clients. It is important to her to create experiences that are meaningful and memorable.

One of the most memorable events for Brae, so far, was Kenny Smith's Poker Tournament during the 2024 NBA All Star Weekend. The way The Heirloom was transformed to a completely different look was incredible. 

 

Olivia Jackson – Operations Manager

DRAFT_ Olivia Jackson 3

Olivia Jackson studied at Indiana University - Bloomington, earning a BA in Tourism, Hospitality, and Event Management with a minor in Sports Marketing. She furthered her expertise with certifications in ServeSafe, Alcohol Commission State Liquor License, and Young Managers training. Olivia's passion for weddings, inspired by watching "Say Yes to the Dress" with her mom, led her to Crystal Signature Events, where she helps make clients' wedding dreams come true.

Olivia believes in transforming lives through events by creating strong connections with clients, ensuring their event aspirations come to life. She emphasizes that nothing is impossible in the industry and is dedicated to making every detail perfect and memorable for guests. Initial connections are built during tastings, allowing her to understand clients' visions better. She also excels in venue setup and designing specialty cocktails. One of Olivia's most memorable experiences was working on the NBA All-Star event, collaborating with various vendors to create an unforgettable space, making it a once-in-a-lifetime experience.

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From The Heirloom Blog